Learn how we collect, use and protect your personal information.
Last updated: 2 August 2026At Lumia Perfumes, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, place an order or interact with our services.
By using our website, you acknowledge the collection and use of information in accordance with this Privacy Policy.
When you place an order, create an account or contact us, we may collect:
When you browse our website, we may automatically collect:
We may receive information from trusted service providers, including:
We may use your information to:
Process, fulfil and deliver your orders.
Provide customer service and respond to enquiries.
Send order confirmations and tracking updates.
Improve our website, products and customer experience.
Detect and prevent fraudulent or unauthorised activity.
Comply with legal, tax and regulatory obligations.
Send promotional communications where consent has been provided or where permitted by law.
For customers located within the European Economic Area, we process personal data using the following legal bases:
To process payments, fulfil orders and provide the services you request.
To improve our website, prevent fraud and provide customer support.
For promotional communications and non-essential cookies where consent is required.
To comply with tax, accounting, consumer protection and regulatory requirements.
We may share personal information with trusted service providers only where necessary to operate our business, including:
Service providers are expected to maintain appropriate security measures and process personal information in accordance with applicable data protection laws.
Lumia Perfumes uses cookies and similar technologies to:
You can manage or disable cookies through your browser settings and, where available, through our cookie consent tool.
Please note that disabling certain cookies may affect the operation of some website features.
We retain personal information only for as long as reasonably necessary to:
Marketing information will be retained until you withdraw your consent, unsubscribe or request that we stop using it.
If you are located within the European Union or European Economic Area, you may have the right to:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal data where legally permitted.
Ask us to restrict how your personal information is processed.
Object to certain processing based on legitimate interests.
Request your information in a commonly used electronic format.
Withdraw your consent at any time where processing relies on it.
To exercise any of these rights, contact contact@lumiaperfumes.eu .
We use reasonable technical and organisational measures designed to protect your personal information, including:
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Some service providers may operate or process information outside the European Economic Area.
Where international transfers occur, we seek to use appropriate safeguards, which may include:
You will receive promotional communications only where you have provided consent or where such communications are permitted by applicable law.
You can unsubscribe at any time by:
Unsubscribing from marketing messages will not prevent us from sending essential order, payment or account communications.
We may update this Privacy Policy periodically to reflect legal, operational or technological changes.
Any updated version will be published on this page. Where appropriate, we may also notify customers of significant changes.
The revised policy becomes effective from the date shown at the top of this page.
